How can we help?

Email andylurs@gmail.com for help with My Rivals.

Include your iPhone model, iOS version, and a short description of the issue. Screenshots can help. Keep passwords, sign-in codes, and payment details out of your message.

Account and sign-in

Use your account email to request a sign-in code. Check your spam folder if the code does not arrive. If your account has a password, select “Sign in with password” on the sign-in screen. You can change your email from Account while signed in. Contact support if you cannot access your account.

Subscriptions and purchases

Use Restore on the paywall if an existing subscription does not appear. Use the Apple account that made the purchase.

To manage or cancel a subscription, open Settings → your name → Subscriptions on your iPhone. For refunds, visit Apple's Report a Problem.

Reports and data

A new Radar needs time to collect information. Reports follow the day you select. If information seems missing or incorrect, include the Radar name and app name in your support request.

Account deletion and privacy

Delete your account from Account → Delete account in the app. This does not cancel your App Store subscription. Our Privacy Policy explains deletion limits and your other choices. Send privacy or earlier waitlist deletion requests to the same support email.